I don't know what type of grease or dirt got on this machine but the top is like etched. It doesn't clean off or polish clear. The machine has a good pour rate and the steam wand (once purged of water) has good steam for latte art. Video in the add was clipped to make the upload smaller. Comes with a metal pitcher and if I can find my extra cups, a 6 oz white up but don't hold me to the cup.
Items I sell are usually tested. The results mentioned in the ad. Buyers can see the condition of the item. Don't make assumptions about the item and what they should include. Item is usually boxed with crumpled newspaper.
Heavy items I try to use denser fill.